Oh How I Like…Likeable Social Media. How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing On Facebook (and other social media networks)
The secret to successful word of mouth marketing on the social web is easy: BE LIKABLE!
Likeable Social Media breaks down the importance of engagement with your customers and fans.
Businesses can no longer ignore the impact that social media can have on a business, good or bad.
Through concise how-to-instructions Dave Kerpen guides you along on how to take your customer engagement to the next level. The individual stories and examples will motivate you and stimulate endless ideas on how you can make your business likeable.
I really enjoyed how Dave Kerpen shows you how to humanize your brand and make your brand talk-able online and offline. Stories can be told through text, videos and pictures. They can be told by customers, employees, clients and management. Learn how to talk less about yourself and more about your customers.
Dave thank you for the opportunity to read and review your book. Likeable Social Media is jammed pack with much-needed information for anyone in the business world. Social media happens with our without you. The bottom line it’s better with you!
Review by: Carol Lawrence