This Week’s AI Spotlight is Superhuman
(AI-native email for high-performing teams)
How much time do you spend on your email inbox? More time than you’d like?
Reading and responding to team emails, following up with clients, and filtering junk mail takes time; it doesn’t help you scale, but it is part of owning a business. Keep reading if you use Gmail or Outlook for team communication.
This week’s spotlight: Superhuman
Superhuman AI for Gmail and Outlook is an advanced email platform designed to enhance productivity for Gmail and Outlook users by integrating artificial intelligence into their email workflows.
It offers features such as:
Auto Labels to automatically categorize emails
Auto Summarize to provide concise overviews of conversations
AI-assisted drafting and replying to expedite email composition
These tools aim to streamline inbox management, reduce clutter, improve response times, and ultimately save users up to four hours per week.
Businesses across various sectors can benefit from Superhuman AI, particularly those where efficient email communication is critical.
How Superhuman AI Transforms Email for Teams
Sales Teams – Email is your sales team’s lifeline to prospects and clients. Superhuman
AI helps by:
* Giving quick snapshots of lengthy client conversations so reps stay informed without reading every message
* Suggesting polished responses that help close deals faster when juggling multiple leads
* Organizing conversations by prospect stage or priority, making it easier to follow up at the right time
Your sales team spends less time managing their inbox and more time building relationships that drive revenue.
Customer Support – When customers need help, every minute counts.
Superhuman AI delivers:
* Ready-to-send responses that sound like your team wrote them
* At-a-glance summaries so agents can quickly understand customer issues, even when taking over mid-conversation
* Smart organization that prioritizes urgent cases and groups related issues
Your support team can resolve issues faster while maintaining a personal touch with customers.
Marketing Agencies – Creative teams juggle multiple clients and campaigns daily.
Superhuman AI helps by:
* Speeding up pitches and client communications with intelligent drafting
* Condensing feedback threads so you can quickly grasp client reactions
* Separating conversations by campaign, client, or project phase
Your agency stays responsive and organized across all client communications.
Consulting Firms – When your expertise is the service you deliver, clear communication is essential.
Superhuman AI provides:
* Professional-sounding replies that maintain continuity with clients
* Quick refreshers on project history before important meetings
* Organization tools that keep client matters separate and accessible
Your consultants spend less time managing communications and more time delivering insights.
Tech Companies – In fast-moving tech environments
Superhuman AI enables:
* Faster team updates and project communications
* Easy access to decision history in technical discussions
* Automatic grouping by feature, team, or sprint
Your builders and creators stay focused on innovation instead of drowning in email threads.
Using AI Responsibly
While Superhuman AI dramatically improves email productivity, it’s important to use this technology thoughtfully. Always review AI-generated content before sending it to ensure it accurately reflects your voice, company values, and intentions. Be transparent with colleagues and clients when appropriate about using AI assistance. Remember that while AI can draft responses and summarize information, the final communication decisions rest with you and your team. Take care not to over-rely on automated features, especially for sensitive communications. Personalize, maintain human connection, and implement company values, building trust in your professional relationships.
If you missed last weeks Ai Spotlight where I shared how you can use Claudeai. Click here.
Stay tuned for the next featured AI solution that balances innovation with responsibility!
Full disclosure: I have no agreement or connection with the companies I’m highlighting, nor am I an affiliate.
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Trusted Advisor | Online Business Manager | Fractional Business Support
As a seasoned entrepreneur with over a decade of experience, I provide comprehensive behind-the-scenes support that allows visionary leaders to focus on their highest calling. From managing operations to implementing strategic initiatives, I partner with CEOs, changemakers, wayshowers, and soulpreneurs who are committed to making an impact.
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I excel at:
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With expertise in platforms like Flowdesk, MailChimp, Kajabi, Systeme, ClickUp, and Canva, I create seamless systems that scale with your business. I also stay at the forefront of AI advancements, researching and implementing the most effective tools for your specific business needs.
The Person Behind the Professional
Dreams do come true. I’m thriving in the mountains of Montana with my husband of 38 years, five chickens, one dog, and cherishing precious time with my granddaughters and family. These connections ground me and inform the care I bring to my client relationships.
As an intuitive advisor, I offer more than technical expertise—I bring wisdom, honest feedback, and guidance on clarity and alignment. My clients value not just what I do, but how I see their vision and help bring it to fruition.
Published Works
I’m a best-selling co-author of “Women On Purpose: 13 Women Share Their Journey To Living Their Highest Calling” and co-author of “10 Ways To Parent Consciously: Parenting In The New Paradigm.” As the co-creator of the Intentional Conscious Parenting blog, I’ve published numerous articles, journals, and parenting printables that support the inner light of children.
Client Testimonials
“Carol helped me not only anticipate what was coming, but also took her own initiative to get things done. I really valued the way she self-managed and kept things moving forward, especially when my attention was on other parts of the business.” — Dr. Shanna Teel, Founder and CEO
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I’ll treat your business as my own with the same kind of care, allowing you to focus on your mission while I ensure everything runs smoothly behind the scenes.
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